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info@relaxify.pk

Terms & Conditions

By accessing, browsing, or placing an order on our website, you agree to be bound by the following Terms & Conditions.

Terms & Conditions for Relaxify

Welcome to Relaxify. By accessing, browsing, or placing an order on our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General Conditions

  • By placing an order on Relaxify, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or guardian.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

Product Information & Pricing

  • We make every effort to display the colors, features, and specifications of our products as accurately as possible.
  • Prices for our products are subject to change without prior notice.
  • In the event that a product is listed at an incorrect price due to a typographical error, Relaxify retains the right to cancel or refuse any orders placed for that product.

Orders & Payment Terms

  • Order Confirmation: Placing an order does not guarantee immediate fulfillment. Orders are confirmed only after verification via call, SMS, or WhatsApp.
  • Payment Methods: We accept Cash on Delivery (COD).
  • Order Cancellation: Relaxify reserves the right to cancel any order if the product is out of stock, delivery location is unserviceable, or fraud is suspected.

Shipping & Delivery

  • Delivery timelines are estimates (typically 2 to 5 working days within Pakistan). Delays may occur due to weather, courier logistics, or public holidays.
  • Customers must provide an accurate and complete delivery address and phone number. Relaxify is not responsible for non-delivery caused by incorrect contact details

Returns, Refunds & Inspection Rules

  • All purchases are subject to our official Return & Refund Policy. .
  • Returns are strictly limited to products that arrive damaged, defective, or incorrect within 7 days of delivery.
  • Strict Non-Return Policy: Products that are fully operational and free of defects cannot be returned or exchanged due to "Change of Mind", personal dislike of color/size, or improper use.

Limitation of Liability

  • Relaxify products (massagers, lifestyle gadgets, aromatherapy tools) are designed for general personal comfort and wellness. They are not intended to diagnose, treat, cure, or prevent any medical condition.
  • Consult a medical professional before using electrical massagers if you have underlying medical conditions, pregnancy, or physical injuries.
  • Relaxify shall not be liable for any indirect, incidental, or consequential damages resulting from product misuse.

Intellectual Property

All content on this website—including logos, product images, graphics, text, and design layouts—is the exclusive property of Relaxify and protected by intellectual property laws. Unauthorized copying or commercial use is strictly prohibited.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any legal disputes shall fall under the jurisdiction of the courts in Lahore, Pakistan.

Contact Us

For any questions or legal inquiries regarding these Terms & Conditions, please contact us: