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YOUR PRIVACY MATTERS

Privacy Policy

Your privacy and trust are important to us. Learn how Relaxify collects, uses, protects, and manages your information.

Privacy Policy for Relaxify

At Relaxify, protecting the privacy and personal data of our visitors and customers is one of our main priorities. This Privacy Policy document outlines the types of information that is collected and recorded by Relaxify and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Information We Collect

When you visit, browse, or make a purchase from Relaxify, we collect personal information that you voluntarily provide to us, as well as automatic technical data.

A. Personal Information You Provide

  • Contact Details: Name, email address, phone number.
  • Order & Shipping Details: Delivery address, billing address, items purchased, order history.
  • Payment Information: Payment confirmation details (we do not directly store full credit card numbers or sensitive banking credentials on our servers; payments are processed securely via encrypted third-party gateways).
  • Communication History: Customer support queries, feedback, or messages sent via phone, email, or chat.

B. Automatically Collected Information

  • Device & Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
  • Cookies & Tracking: Information about how you interact with our website to optimize your shopping experience.

How We Use Your Information

We use the collected information for various operational and commercial purposes, including:
  • Processing, fulfilling, and delivering your orders.
  • Communicating order updates, tracking details, and invoice information.
  • Providing customer support and responding to inquiries.
  • Improving, personalizing, and expanding our website's performance and product selection.
  • Preventing fraudulent transactions and maintaining website security.
  • Sending promotional emails, special discounts, and marketing updates (only if you have opted in; you may unsubscribe at any time).

Sharing Your Information

We respect your privacy and never sell your personal data to third parties. We only share necessary information with trusted service providers who assist us in operating our business:
  • Logistics & Courier Partners: Name, shipping address, and phone number shared with delivery services to deliver your packages.
  • Payment Processors: Transaction details passed through secure, encrypted gateways for payment authorization.
  • Analytics Tools: Anonymized browsing data used with tools like Google Analytics to improve website functionality.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Cookies and Web Beacons

Like any other e-commerce website, Relaxify uses ‘cookies’. These cookies store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You can choose to disable cookies through your individual browser options.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All checkout transactions and communication channels are encrypted using Standard SSL (Secure Sockets Layer) technology.

Your Rights

Depending on your location, you have the following rights regarding your personal data:
  • Access & Correction: Request a copy of the personal data we hold about you or ask us to correct inaccurate information.
  • Deletion: Request the erasure of your personal data from our systems.
  • Opt-Out: Unsubscribe from promotional marketing messages at any time using the "Unsubscribe" link in our emails or by contacting support.

Third-Party Links

Our website may contain links to third-party websites or services (such as social media channels or external payment providers). Relaxify is not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or service offerings. Any updates will be posted directly on this page with an updated “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact us: